FAQ
Shipping, pillow care, returns, and emotional support chaos — answered.
THE PILLOW
A soft, intentionally underfilled comfort pillow with a removable 95% viscose-from-bamboo / 5% spandex cover and fully siliconized polyester staple fiber fill. Designed for heartbreak recovery, emotional comfort, and revenge sleepovers — because generic comfort isn't the point.
Cover: 95% viscose from bamboo, 5% spandex. Fill: 100% virgin, fully siliconized 1.33D × 51 mm polyester staple fiber, intentionally underfilled for a soft, moldable feel. CPSIA lab-tested with FTC-compliant fiber labeling.
Current lineup: 20-inch full-size squares, 16-inch Minis, and oversized heart-shaped pillows. See the full Breakup Pillow Size Chart for dimensions and recommendations.
Remove the Cloud Case and machine wash the cover cold on gentle, then tumble dry low or air dry. Spot clean the insert. It survived the breakup; do not make it survive the washing machine too.
A system that lets you layer pillowcases over your Breakup Pillow to adjust feel and look. More layers = more cloud energy. Full breakdown here →
ORDERS & SHIPPING
Orders are processed within 24 hours on business days. Delivery time varies by location and shipping method. You'll get a tracking email when it ships.
Yes — international shipping is available at checkout. Rates and timelines vary by country. Import duties and taxes are the buyer's responsibility.
Check your shipping confirmation email for your tracking number. You can also track your order here →
We're sorry. Head to Report a Problem → and we'll sort it quickly. Damaged, wrong item, missing package — we've got you.
Returns and exchanges are not accepted unless an item arrives defective or damaged. Email support@thebreakuppillow.com with your order number plus photos or video of the issue. Opened items cannot be returned for hygiene reasons unless defective. Shipping & Returns →
GIFTING & REWARDS
It is the breakup gift. Each pillow arrives in branded packaging. The named SKUs make them specific, personal, and actually funny. Check the Breakup Gifts collection →
It's our monthly review rewards program. Leave a review anywhere — Amazon, TikTok, Instagram, our site — submit proof, and you could win free pillows. Drop your receipt →
Yes — it's called Friends With Benefits → You refer, they shop, you both get rewarded.
Yes — for boutiques, gift shops, and modern retail. See Wholesale → for details.