Shipping & Returns
Shipping & Returns Policy
This page outlines shipping information, returns, and replacements for The Breakup Pillow™.
Shipping Information
- Orders are processed within 24 hours (business days)
- Tracking information is sent by email once shipped
- Delivery times vary based on location and shipping method
If you cannot find your tracking information, check your email inbox and spam folder.
Order Changes
If you need to update your order or shipping address, contact support as soon as possible.
Include your order number and correct details when reaching out.
Returns & Replacements
Due to the nature of the product, returns and exchanges are not accepted unless the item is defective or damaged upon arrival.
Defective or Damaged Items
- Contact support with your order number
- Provide photos or video of the issue
- Wait for confirmation before returning any item
Approved issues will be resolved with a replacement or appropriate solution.
Hygiene Policy
Products are considered personal-use items. Opened items cannot be returned for hygiene and safety reasons unless defective.
Authenticity Notice
The official Breakup Pillow™ products are sold through the official website.
If you purchased from another source and have concerns, contact support with purchase details and product photos.
Contact
For all shipping, returns, and support inquiries, contact:
Help@TheBreakupPillow.com