Terms of service
TERMS OF SERVICE
Last Updated: June 2026
Welcome to The Breakup Pillow™.
The terms "we", "us", "our", and "The Breakup Pillow" refer to The Breakup Pillow LLC. We operate this website, our online store, and all related products, content, features, tools, services, promotions, and communications (collectively, the "Services").
By accessing, browsing, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Refund Policy, Purchase Option Cancellation Policy, and any other policies posted on this website.
If you do not agree to these Terms, you should not access or use our Services.
SECTION 1 — ELIGIBILITY AND ACCOUNT RESPONSIBILITY
You must be at least the age of majority in your state, province, or country of residence to use our Services.
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
You agree to provide accurate, complete, and current information when placing orders or creating an account.
SECTION 2 — PRODUCTS AND PRODUCT REPRESENTATIONS
We make reasonable efforts to accurately display our products, colors, dimensions, descriptions, and specifications.
Actual product appearance may vary based on device settings, screen calibration, photography, manufacturing tolerances, lighting conditions, and normal variations in materials.
The Breakup Pillow reserves the right to modify, discontinue, limit quantities of, or change specifications of any product at any time without notice.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase.
The Breakup Pillow LLC reserves the right to accept, reject, limit, cancel, or modify any order for any reason at our sole discretion.
Orders are not considered accepted until payment has been authorized and processed and we have confirmed acceptance.
We may contact you regarding verification, inventory issues, fraud prevention, payment concerns, or other order-related matters.
SECTION 4 — POLICY ACKNOWLEDGEMENT
By placing an order through this website, you acknowledge that you have read, understood, and agreed to all policies, notices, and terms published on this website, including but not limited to:
- Terms of Service
- Privacy Policy
- Shipping Policy
- Refund Policy
- Purchase Option Cancellation Policy
These policies are incorporated into these Terms by reference.
SECTION 5 — PREORDERS AND LIMITED DROPS
Certain products may be sold as preorders, limited releases, limited drops, or made-to-order products.
Estimated ship dates are estimates only and are not guaranteed.
Customers may cancel preorder purchases at any time before shipment for a full refund.
Once a preorder item has shipped, standard return and refund policies apply.
If we are unable to fulfill a preorder or limited-release order, customers will be notified and issued a full refund.
Limited releases may sell out quickly. Product availability is never guaranteed until an order has been accepted and confirmed.
SECTION 6 — PRICING AND PAYMENT
Prices are subject to change without notice.
We reserve the right to correct pricing errors, typographical mistakes, inventory inaccuracies, promotional errors, or system errors at any time.
You represent and warrant that you are authorized to use the payment method submitted for your purchase.
Taxes, shipping charges, customs fees, duties, and import charges may apply and are the responsibility of the customer unless otherwise stated.
SECTION 7 — SHIPPING AND DELIVERY
Comfort shouldn't take forever.
Most orders ship within 24 hours, but processing times may vary during launches, holidays, promotions, inventory events, or periods of high demand.
Delivery estimates are provided for convenience only and are not guaranteed.
Carrier delays, customs processing, weather events, holidays, and circumstances outside our control may affect delivery timelines.
While we are not responsible for carrier delays or events outside our control, we will make commercially reasonable efforts to assist customers with lost, damaged, or delayed shipments whenever possible.
For complete shipping information, please review our Shipping Policy.
SECTION 8 — RETURNS AND REFUNDS
Returns, refunds, exchanges, cancellations, and eligibility requirements are governed exclusively by our Refund Policy and Purchase Option Cancellation Policy.
Returns are accepted only as outlined in those policies.
SECTION 9 — INTELLECTUAL PROPERTY
All content available through the Services is owned by The Breakup Pillow LLC, its licensors, or affiliates and is protected by applicable intellectual property laws.
This includes but is not limited to:
- Product names
- Brand names
- Trademarks
- Photography
- Graphics
- Videos
- Logos
- Product descriptions
- Website design
- Written content
The Breakup Pillow™, Post-Cry Pretty™, Rest In Petty™, Blue His Chance™, Malibu Revenge™, Crying In Couture™, Bare Minimum Energy™, Shady AF™, White Lies™, Red-Y To Be Petty™, Blue-Tiful Without You™, He Mint Nothing™, Sunny But Still Mad™, Left On Red™, Big Smush Energy™, and other names, slogans, logos, branding elements, product names, and marks used throughout the Services are trademarks, common law trademarks, or trademark applications owned by The Breakup Pillow LLC.
No portion of the Services may be copied, reproduced, distributed, republished, transmitted, modified, displayed, or exploited without prior written permission.
SECTION 10 — USER SUBMISSIONS AND FEEDBACK
By submitting reviews, photos, testimonials, social media content, comments, feedback, suggestions, or other materials, you grant The Breakup Pillow LLC a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, publish, display, modify, distribute, and promote such content.
You represent that you own or have permission to provide any submitted content.
SECTION 11 — PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate intellectual property rights
- To transmit malware or malicious code
- To interfere with website functionality
- To scrape, harvest, or collect user information
- To impersonate another person or entity
- To commit fraud or deceptive practices
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 12 — DISCLAIMER
The Breakup Pillow products are comfort products, novelty products, lifestyle products, and bedding products only.
They are not medical devices and are not intended to diagnose, treat, cure, prevent, or mitigate any medical, emotional, psychological, or mental health condition.
Nothing on this website constitutes medical advice, therapy, counseling, mental health treatment, diagnosis, legal advice, or professional services.
If you are experiencing a medical emergency, mental health crisis, or personal emergency, contact a qualified professional or emergency services immediately.
SECTION 13 — DISCLAIMER OF WARRANTIES
The Services and products are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
SECTION 14 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Breakup Pillow LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from use of the Services or products purchased through the Services.
Our maximum liability shall not exceed the amount paid by you for the product giving rise to the claim.
SECTION 15 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Breakup Pillow LLC and its owners, employees, contractors, affiliates, licensors, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the Services or violation of these Terms.
SECTION 16 — GOVERNING LAW
These Terms and any dispute relating to the Services or purchases made through the Services shall be governed by the laws of the State of Connecticut, without regard to conflict of law principles.
Any dispute shall be brought exclusively in the state or federal courts located within Connecticut, and you consent to the jurisdiction and venue of those courts.
SECTION 17 — CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time.
Updated Terms become effective upon posting unless otherwise stated.
Continued use of the Services constitutes acceptance of any revised Terms.
SECTION 18 — CONTACT INFORMATION
Questions regarding these Terms, orders, shipping, returns, intellectual property matters, or customer service may be directed to:
support@thebreakuppillow.com
The Breakup Pillow LLC
12 Main Street
Somers, CT 06071
United States
Customer Support Hours
Monday – Friday
8:00 AM – 4:00 PM Eastern Time
Support responses are typically provided within 1–2 business days.
Designed and operated in Connecticut, USA.
Additional information: