Warranty

Warranty

The Breakup Pillow™ products are covered by our quality guarantee. If your product arrives defective or damaged, we will replace it at no cost to you.

What’s Covered

• Manufacturing defects (stitching failures, cover defects, fill irregularities)
• Damage that occurs during shipping
• Items that arrive significantly different from what was ordered

What’s Not Covered

• Normal wear and tear from regular use
• Damage caused by improper washing or care (always follow the care guide)
• Cosmetic wear over time (pilling, softening of fill)
• Accidental damage

How To Claim

Email us at support@thebreakuppillow.com with your order number and a photo of the issue. We respond within 1–2 business days and will arrange a replacement if your claim qualifies.

Timeframe

Warranty claims must be submitted within 30 days of delivery. Claims submitted after 30 days may not qualify for replacement.

For general help, visit our Help Center or review our Shipping & Returns policy.